Introduction

We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. You can access the privacy controls in line with the Privacy Policy.
In this policy, "we", "us" and "our" refer to TISICS Ltd. TISICS Ltd controls the information relating to you (“Personal Information”) that is collected on this Site. Our policy on the collection and use of personal information is outlined below. We process your Personal Information in compliance with the privacy and data protection laws in force in the European Economic Area (“EEA”) and United Kingdom (“UK”).

How we use your personal data

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent as outlined in the Cookie Policy.
We may process your website user account data ("account data"). The account data may include your name and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

Sharing Personal Information

In the course of collecting and using the aforementioned Personal Information, we may need to provide your Personal Information to third parties, who provide services to us, for instance to manage our databases or mailings, solely for the purposes of carrying out the collection, storage and use set forth above. In addition, and in that regard, we may need to transfer your Personal Information to countries outside of the European Union, including the United States, and your Personal Information may be used in those countries for the purposes set out in this policy.
When sharing your Personal Information with entities located in countries outside the EEA, UK or Switzerland that do not provide for an equivalent level of data protection, we will put in place contractual guarantees in accordance with applicable data protection law.

Cookies

We use cookies on this Site. Please see our cookie policy for further details.

Data Integrity

We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it is to be used and that the Personal Information is reliable for its intended use and is accurate, complete and current. However, in some cases we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for making sure that your information is up-to-date and accurate when you provide it to us and where our services offer you the tools to maintain your information. If you would like to review or change the details with which you have supplied us, please contact us.

Links to Other Internet Web Sites

We have implemented technology and policies with the underlying objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available. However, we cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our Site. Accordingly, we recommend that you check the policy of each site you visit. In addition, if you linked to our Site from a third party web site or vice versa, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you linked to our Site and recommend that you check the policy of that third party web site and contact the owner or operator of such web site if you have any concerns of questions.

Your Rights

Subject to restrictions under the privacy and data protection laws in force in the EEA and UK, you have the right to request from us access, rectification, erasure, restriction and discontinuance of processing, and portability of your Personal Information and not to be subject to automated individual decision-making. Such requests can be addressed to the contact set out below.

Retention of Personal Information

We will only retain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth in applicable law.

Changes to This Privacy Policy

If we make any material changes to this policy, we will post the revised Privacy Policy and highlight the changes. You should check this Site periodically to see if any recent changes to this policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices or any concerns or complaints about our use of your Personal Information, you can contact the Data Protection Officer at info@tisics.co.uk.
If you think that your concern has not been adequately addressed, you may have a right to lodge a complaint with the Supervisory Authority for privacy in your country.